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Düsseldorf Card

The DüsseldorfCard is the cheapest and simplest way of getting to know the city. It grants you not only unlimited use of trams and buses within the city area, but also free or reduced-price entry to museums, various attractions and leisure facilities.

In addition to your DüsseldorfCard, the Tourist-Information offices will provide you with a set of information containing the Düsseldorf City Guide, the official calendar of events and a current list of exhibitions. The DüsseldorfCard is available at the Tourist Information offices, many museums, hotels and the ticket offices of the Rheinbahn (public transports). Our tourist information offices will be pleased with your visit!

Please note that opening times of museums and institutes change on public holidays.

Tourist offices

Tourist Information Office central station
Immermannstraße 65 b 
T: +49 211 17 202-844 
F: +49 211/17 202-9210  
Opening hours: 
Monday–Friday:  9:30–19:00
Saturday: 9:30–17:00

Special opening times during major trade fairs. Please phone the office for details.

Tourist Information Office Altstadt (Old Town)
Marktstraße/corner Rheinstraße 
T: +49 211 17 202-840 
Fax: +49 211/17 202-9310
Opening hours 
Monday–Sunday: 10:00–18:00

The tourist offices also set up shop at the airport and at the trade-fair centre during major trade fairs. Exchange AG, located at Tourist Information at central station, is available as their partner for currency transactions. In addition to the Tourist Information Offices, their partner, "Presse Pavillon" on the Königsallee, also provides a selection of tourist brochures and sells the DüsseldorfCard along with a selection of Düsseldorf souvenirs.

Time

Germany operates on Central European Time (CET), which is 1 hour ahead of Greenwich Mean Time (GMT) and 6 hours ahead of Eastern Standard Time (EST) in the United States. Official times like shop hours or train schedules are usually indicated by the 24-hour clock, means 7:30 pm is 19:30.

Money

The Euro "€" is the official currency in Germany and in most of its bordering countries. You can change money at banks, post offices and currency exchanges in airports or train stations. Classic credit cards, such as American Express, Master Card, Diners Club or VISA are rarely used, but accepted by major hotels, petrol stations or large shops. Otherwise cash or Eurocheque cards will be accepted. Most banks work with international ATM networks like Cirrus, Plus, Star and Maestro.

Electricity

European electric sockets are designed with two round pin plugs and work with 230 Volts AC, 50 Hz. You might need a plug and a transformer, which fit the German socket.

Public Phones

Most public pay phones were removed in the last few years, but you will find some in high-frequented spots like airports, train stations or shopping areas. The Deutsche Telekom often only accepts their own phone cards, which are available from € 5 to € 15 at newsagents, post offices, some tourist offices and public transport offices, but sometimes you can pay with coins. You could also buy prepaid cards from other providers, but unfortunately there are only a small number of public phones.

Cell Phones

German cell phones perform on a GSM network, which is not compatible with the North American or Japanese system. U.S. wireless firms, like T-Mobile or Cingular, use GSM, but on different frequency bands. If you own a multi-band cell phone, you can use it in the USA and in Europe. If not, there are a lots of possibilities to buy or rent an unlocked GSM mobile phone with a SIM card, which works in Europe and about 190 other countries, operating with GSM network, worldwide.

Weather

The month of October is characterized by rapidly falling daily temperatures, with daily highs decreasing from 18°C to 13°C over the course of the month, often exceeding 22°C or dropping.

Weather chart

This graph shows the daily average low (blue) and high (red) temperature with percentile bands (inner band from 25th to 75th percentile, outer band from 10th to 90th percentile). Daily low temperatures range from 7°C to 10°C, falling below 3°C or exceeding 14°C only one day in ten.